Refund and exchange

Ready-to-ship items

For all incorrect or damaged orders, please DM our contact within 3 days after receiving for an exchange/refund, provided the items are unworn, unwashed and with original tags attached.
In case of second-hand items, we can offer an exchange/refund only in the case of wrong delivery, but not minor flaws which is the nature of the clothing.

*We cannot refund an item that is still in delivery/delayed by uncontrollable factor such as pandemic or political movement*

Chamber of Pastel Store
19/194 NobleBE33 building, Sukhumvit 33 Rd, Klong Tan Nuea, Wattana,
Bangkok, Thailand 10110

Custom items

We offer full refund for custom items that has not met with our customer’s satisfactory only before ship out. Once the package leaves us, we would not be able to do any refund.
Please check the coloring and design thoroughly before the final confirmation, and allow room for color difference due to lighting/screen display or small unfitting due to online measurements taking.