We ship our ready-to-ship items through Eco-airmail service by Thailand post from Bangkok, Thailand within 3-5 days after Paypal confirmation (2-3 weeks delivery). Longer process time is needed for long Thai national holiday (mid April) or pieces that need modification. Also, please note that there might be some delay due to pandemic and global situations.
Track your package through our website or at: track.thailandpost.co.th
If you have missed the deadline to retrieve your package or realized you had gave wrong address, please check your tracking to see if it’s still in your country and contact your post office to retrieve it.
If not possible, please DM our contact so we can expect a return package and help you with re-send service (shipping cost would be on customer’s responsibility). Items returned to us due to failed physical delivery will also fall on this category.
*Package returned with reasons above cannot be refund/partial refund/cancel*
US , Argentina, Brazil, Canada, Mexico
Australia
Russia, China, Hong kong, Japan, Korea, Malaysia, Singapore, Taiwan, Vietnam, Israel
UK, Belgium, Bulgaria, Czech, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherland, Norway, Poland, Portugal, Romania, Serbia, Slovenia, Spain, Sweden, Switzerland
*For rush order or countries beyond the list, please DM our contact for DHL choice, starts at 60$.
**Any import duties and taxes would be charged depend on the destination country’s policy and must be paid by the recipient. All packages would be automatically marked as gift. Please DM our contact first if you need receipt of purchase attached with the package